Frequently asked questions

Quick answers for customers, partners and anyone using our services.

For customers

Is it free to request a service?

Yes. Submitting a request costs you nothing. You only pay the provider you choose to hire, directly, for their work.

How fast will I hear back?

Most requests are matched within one business day. Urgent requests are prioritized, and you'll receive a confirmation with your Lead ID right away.

Who sees my contact information?

Only the one matched partner who accepts your request. Your name, phone, email and exact address stay hidden until they do.

Am I obligated to hire anyone?

No. Talk with the provider, ask for a quote, and decide on your own terms.

For partners

How much does a lead cost?

$30 per lead you accept. There's no sign-up fee, no subscription and no charge for leads you reject.

What do I see before accepting?

The service type, city and state, project summary, preferred date and urgency. Customer contact details unlock after your payment is confirmed.

What happens when I reject a lead?

Nothing is charged. Our team is notified and reassigns the request to another partner.

How are partners approved?

We review your licensing, years in business, service areas and public reviews. Most applications are reviewed within 2–3 business days.

Services

What's in the Virtual Assistant Starter Kit?

A 65-page PDF workbook with 15 sections and 4 bonuses: niche assessment, resume templates, portfolio projects, pricing calculators, proposal templates, interview prep, an onboarding kit, SOPs, planners, a scam and safety guide, and a 30-day launch plan. You get a download link right after checkout.

Will my resume pass applicant tracking systems?

Yes. Every resume we write uses clean, ATS-friendly formatting and keywords matched to the jobs you're targeting.

Can I hire business support for a single project?

Yes. Tell us what you need and we'll suggest a one-time or ongoing arrangement.

Still have a question? Contact us.